Engage your customers using their preferred messaging platforms to enable a omnichannel customer experience. Attend them through any digital touch-point – Web, WhatsApp, Messenger, and many more.
Give your customers the satisfaction of instant response and faster resolution. We build bots that can elevate your customer as well as employee experience.. With us, learn how to harness your AI-powered bots in more exciting and strategic ways than using them as mere customer support tools.
Chatbots for Every Sector
Education
Deeply personalize learning experiences and boost learning outcomes. Scientific studies find that both student engagement and learners' personality impact students' online learning experience and outcomes.
Retail
Monitor your consumer buying behavior and provide analytics for the retail to make suitable improvements to their collections and labels. Chatbot for retail can be integrated into your existing CRM for streamlining digital workflows and provide advanced Inventory management, real time shipment and supply tracker, Insights on products and services, 24/7 customer assistance, Innovative supply chain management and many more
Insurance
Chatbot empowers your valuable human agents with virtual agent support to turn their attention to higher-priority tasks and become more productive. As a result, it reduces operational turnaround time by up to 90%.
Benefits of Using Chatbots
Customer engagement
With the chatbot’s dynamic question and answering schema, most of the initial queries can be solved. With this, executives can focus on real problems, where they are needed the most.
Lead generation
With chatbots handling the lead generation and conversion, the marketing team can focus on devising more engaging and personalized campaigns.
Quick response time
Chatbots have inbuilt customer journeys allowing it to answer question more promptly and cognitively.
Analyse Customer Sentiment
Track metrics of each and every conversation. Our customized dashboard allows you to measure and understand customer sentiment.
Our Chatbots Provides
Omnichannel availability
Develop conversational experience across various communication channels, including web, phone, WhatsApp, Telegram, Alexa, and many more. Chatbot enables businesses to be available for their customers around the clock.
Powerful NLP
By incorporating powerful NLP in bots, businesses can enable them with intent and entity recognition capabilities. Then, review NLU results and provide feedback in real-time. It helps bots understand what the customers say like humans, even if they speak vernacularly
Multilingual Support
Chatbot keeps the conversation flowing by speaking in the language your customers understand. Start building your bot with one language and enable additional languages when needed to improve your business ROI.
Knowledge Base Lookup
Chatbot can instantly search from its knowledge base and use the data to present a personalized response to the customers
Analytics and reporting
Easily visualize the performance metrics of your chatbots with real-time insights for faster decision-making.
Service Benefits
- How do we develop chatbots?
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We follow a process for developing chatbots that involves identifying the business goals and target audience for the chatbot, designing the user experience and flow of the chatbot, and implementing and testing the chatbot using NLP and other relevant technologies.
- What industries can chatbots be used in?
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Chatbots can be used in a variety of industries, including retail, banking, healthcare, and customer service. They can be used to assist customers, streamline operations, and improve efficiency.
- How do chatbots benefit businesses?
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Chatbots can benefit businesses by providing a convenient and cost-effective way to interact with customers, reducing the workload of customer service staff, and improving customer satisfaction. They can also help businesses gather valuable data and insights through user interactions.
